Duncan has had a long association with the textile industry, prior to his heavy involvement in carpet cleaning, drying and disaster clean-up. Associated with the carpet cleaning industry since 1976, he has found his prior knowledge of textiles and dyes invaluable. Like many of his generation, progression from carpet cleaning and janitorial services to full service restoration was a natural organic progression.
As an industry figure Duncan has represented the former Australian association, NUCCA on the board of the IICRC. He has served on RIA’s Restoration Council and as an elected member of the board of directors, and is a published author of industry technical articles in Australia and the United States.
Over a period of twenty five years, Duncan grew one of the most successful cleaning and restoration companies in Queensland. Now retired from the coalface of restoration Duncan continues to have a number of industry roles. He is a founding director of Network Restorers and the Managing Director of restoration industry training company, CPK. He is an RIA WLS and IICRC Senior Carpet Inspector, and also a Master Water Restorer, Master Fire & Smoke Restorer, Master Textile Cleaner.